Term III/2025 is OPEN! Enroll Now!
This program is tailored for individuals working or aspiring to work in hotels, restaurants, travel agencies, airlines, and tourism-related services. We focus on real-world English used in daily guest interactions and professional settings.
Welcoming guests
Handling reservations, check-ins, and check-outs
Answering common guest questions professionally
Taking orders
Describing menu items
Managing complaints with polite, clear language
Assisting tourists
Giving directions and recommendations
Explaining tour packages and schedules
Using polite forms and expressions
Understanding cultural differences in communication
✔️ Hotel & tourism staff
✔️ Interns in the hospitality field
✔️ Students preparing for hospitality careers
✔️ Guest service professionals looking to improve communication
Role-plays and dialogues based on real workplace scenarios
Listening & speaking drills using authentic industry materials
Practice using email, phone calls, and face-to-face conversations
Customized lessons based on your job role and workplace
📍 Online & Offline Options
🕒 Schedule that fits your shift
👥 Private or group lessons available
